Like it or not, hashtags are taking over the web. The popular trend of putting a number sign in front of a word first became
Social media for business is certainly a hot topic these days. The outstanding question has always been whether or not social media actually brings in
If you’ve ever worked in customer service you are probably well aware of the different personalities that you can run into. From pleasant to angry
Hidden deep within the Facebook Insights area of your fan page is a feature that you’re probably not aware of. It’s your negative feedback data.
A constant for social media leaders at every company is a heavy workload. Lately, managing this workload has become a popular topic of conversation in the industry.
“School’s out for summer. School’s out forever.” – Alice Cooper These lyrics couldn’t explain summer sentiment better for million of graduates this year. Summer is
Usually I’m all a buzz about what’s going on in Facebook land and Zuckerberg‘s crazy ADD adventures, but I suppose Twitter was feeling a bit
A major component of leading a social business unit is the ability to effectively educate colleagues. In fact, many large organizations with dozens of employees
Alas the three day weekend has come to an end. Still stuffed from that barbecue? If you happened to check your social networks this weekend,